How staffing cuts and glitches are delaying FAFSA processing for students
How staffing cuts and glitches are delaying FAFSA processing for students

After a botched rollout of last year’s FAFSA application under the Biden administration, it was delayed again this year, with students encountering error messages and glitches on the site. Making things more challenging are unprecedented cuts to the Department of Education. Tom Hanson reports.
Read the full article on CBS US
Truth Analysis
Analysis Summary:
The article is mostly accurate, highlighting the FAFSA delays and glitches, as well as potential contributing factors like staffing cuts. The article exhibits a moderate bias by framing the issue as a "botched rollout" under the Biden administration, which introduces a political slant. Most claims are supported by the provided sources, although the direct link between staffing cuts and delays is implied rather than explicitly proven in all sources.
Detailed Analysis:
- Claim:** "After a botched rollout of last year's FAFSA application under the Biden administration, it was delayed again this year, with students encountering error messages and glitches on the site."
- Verification Source #3: Supports the claim of delays and glitches with the new FAFSA application rollout.
- Verification Source #4: Supports the claim of a "botched FAFSA rollout" and "numerous delays and tech issues."
- The framing of the "botched rollout" under the Biden administration introduces a political element.
- Claim:** "Making things more challenging are unprecedented cuts to the Department of Education."
- Verification Source #1: Mentions federal staffing cuts contributing to delays.
- Verification Source #2: States that layoffs from the Office of Federal Student Aid could potentially delay FAFSA processing.
- The claim of "unprecedented cuts" is not directly supported by the provided sources, but the sources do confirm staffing cuts. The term "unprecedented" may be an exaggeration.
- Claim:** "students encountering error messages and glitches on the site."
- Verification Source #3: Supports the claim of glitches with the new FAFSA application rollout.
- Verification Source #4: Supports the claim of tech issues.
Supporting Evidence/Contradictions:
- Verification Source #3: "The delays and glitches with the new FAFSA application rollout over the past year have caused many problems for students and families, too." This supports the claim of delays and glitches.
- Verification Source #4: "Numerous delays and tech issues plagued the rollout of a new federal financial aid application that was meant to simplify the process for students." This supports the claim of a "botched rollout" and tech issues.
- Verification Source #1: "College financial aid hit with glitches, delays due to federal staffing cuts." This supports the claim that staffing cuts are contributing to delays.
- Verification Source #2: "The layoffs of hundreds of staff from the Office of Federal Student Aid could potentially delay FAFSA processing and financial aid…" This supports the claim that staffing cuts could delay FAFSA processing.
- The term "unprecedented cuts" is not explicitly supported by the provided sources. While the sources confirm staffing cuts, they do not quantify them as "unprecedented."