Kroger customers overcharged for items on sale, Consumer Reports finds
Kroger customers overcharged for items on sale, Consumer Reports finds

Expired sales labels led to overcharges on more than 150 grocery items, according to an investigation led by Consumer Reports and others.
Read the full article on CBS Money
Truth Analysis
Analysis Summary:
The article is mostly accurate, with the primary claim of Kroger overcharging customers on sale items being supported by multiple sources. There's a slight bias due to the focus on negative findings and the use of terms like "duped" and "deceptive pricing." However, the core assertion is verifiable.
Detailed Analysis:
- Claim:** Kroger customers overcharged for items on sale.
- Verification Source #1: Supports this claim, stating "Consumers say Kroger has a price tag problem, resulting in overcharges for many grocery items."
- Verification Source #2: Supports this claim, stating "customers were often charged higher prices at checkout than..."
- Verification Source #3: Supports this claim, stating "Kroger stores in multiple states, the investigation has revealed..."
- Verification Source #5: Supports this claim, stating "overcharging customers, Consumer Reports alleged in a report released..."
- Claim:** Expired sales labels led to overcharges on more than 150 grocery items.
- Verification Source #1: Does not explicitly mention the number of items.
- Verification Source #2: Does not explicitly mention the number of items.
- Verification Source #3: Does not explicitly mention the number of items.
- Verification Source #5: Does not explicitly mention the number of items.
- This specific number (150) is not directly verifiable from the provided sources, but the general claim of overcharges due to sales labels is supported.
- Claim:** The investigation was led by Consumer Reports and others.
- Verification Source #2: Supports this claim, stating "An in-depth investigation by Consumer Reports and two news organizations..."
- Verification Source #3: Supports this claim, stating "... Consumer Reports and the Food & Environment Reporting Network has found."
Supporting Evidence/Contradictions:
- Verification Source #1: "Consumers say Kroger has a price tag problem, resulting in overcharges for many grocery items." This supports the core claim.
- Verification Source #2: "An in-depth investigation by Consumer Reports and two news organizations found that customers were often charged higher prices at checkout than..." This supports the core claim and the involvement of multiple organizations.
- Verification Source #3: "'Customers are being duped': how murky grocery sales tactics are..." This supports the core claim and highlights a potentially biased viewpoint.
- Verification Source #5: "Consumer Reports accuses Kroger stores of deceptive pricing" This supports the core claim and highlights a potentially biased viewpoint.
- The specific number of "150 grocery items" is not explicitly verified by any of the provided sources.