Shopify outage disrupts some merchants on Cyber Monday
Shopify outage disrupts some merchants on Cyber Monday
Shopify said merchants that use its e-commerce platform might experience issues when trying to log in.
Read the full article on CBS Money
Truth Analysis
Analysis Summary:
The article is mostly accurate, confirming the Shopify outage on Cyber Monday and its impact on merchants. There's a slight bias towards highlighting the negative impact of the outage, but overall the reporting is relatively objective. Minor claims lack extensive verification, but the core issue is well-supported.
Detailed Analysis:
- Claim: Shopify merchants experienced issues logging in.
- Verification Source #1: Confirms disruption left shop owners locked out of their admin.
- Verification Source #2: Confirms Shopify acknowledged login issues.
- Verification Source #3: Confirms merchants encountering error messages within their admins.
- Verification Source #5: Confirms Shopify working to resolve login issues for merchants amid Cyber Monday.
- Assessment: Supported by multiple sources.
- Claim: The outage disrupted Cyber Monday shopping.
- Verification Source #2: Confirms Shopify is down, disrupting Cyber Monday shopping.
- Verification Source #4: Confirms Shopify's Cyber Monday outage left thousands of merchants struggling to access their stores.
- Assessment: Supported by multiple sources.
- Claim: Some merchants may also see an issue with POS checkouts.
- Verification Source #2: Some merchants may also see an issue with POS checkouts, due to not being able to access POS systems.
- Assessment: Supported by one source.
Supporting Evidence/Contradictions:
- Source 2: "Shopify is down, disrupting Cyber Monday shopping"
- Source 1: "The disruption left some shop owners locked out of their admin"