Student loan advocate says payment system is in "complete disarray"
Student loan advocate says payment system is in "complete disarray"

Millions of Americans are facing a major expense they previously thought was in their rearview mirror. The federal government is resuming collections on defaulted student loans. Lana Zak reports on loan holders already struggling to make ends meet.
Read the full article on CBS US
Truth Analysis
Analysis Summary:
The article's claim about the student loan payment system being in "complete disarray" is difficult to verify definitively with the provided source. While the source confirms the resumption of student loan collections, it doesn't offer specific evidence to support or refute the "complete disarray" claim. The article leans towards highlighting the struggles of loan holders, suggesting a moderate bias.
Detailed Analysis:
- Claim:** Millions of Americans are facing a major expense as the federal government resumes collections on defaulted student loans.
- Verification Source #1: Fails to cover this claim directly, but mentions "Lawyer's bar application rejected over unpaid student loans," which indirectly supports the existence of student loan issues.
- Internal Knowledge: This claim aligns with general knowledge of the student loan situation in the US. The resumption of payments after a long pause is a significant event affecting many.
- Claim:** The student loan payment system is in "complete disarray."
- Verification Source #1: Fails to cover this claim directly. The source does mention "Dead lawyer's office found in 'disarray'," but this is unrelated and irrelevant.
- Internal Knowledge: Without further context or data, it's difficult to assess the accuracy of this claim. "Complete disarray" is a strong statement that requires substantial evidence. The provided source does not offer such evidence.
Supporting Evidence/Contradictions:
- Verification Source #1: Provides indirect support for the existence of student loan problems but does not address the claim of "complete disarray."
- Internal Knowledge: The resumption of student loan payments after a long pause is a significant event affecting many. However, without specific data or evidence, it's difficult to verify the claim of "complete disarray."