Student loan borrower says "we're kind of drowning" as collections begin
Student loan borrower says "we're kind of drowning" as collections begin

Jana Heartwood owes more than $40,000 in student loan debt. She says when payments resumed last year, she was not notified and is now struggling to get answers from her loan servicer.
Read the full article on CBS Money
Truth Analysis
Analysis Summary:
The article's accuracy is mixed. While the existence of student loan debt and the resumption of payments are verifiable facts, the specific claim about Jana Heartwood's experience lacks direct verification from the provided source. The article exhibits moderate bias by focusing on a borrower's struggle, potentially creating a sympathetic narrative.
Detailed Analysis:
- Claim:** Jana Heartwood owes more than $40,000 in student loan debt.
- Verification Source #1: Fails to cover this claim.
- Analysis: This claim cannot be verified with the provided source.
- Claim:** When payments resumed last year, she was not notified and is now struggling to get answers from her loan servicer.
- Verification Source #1: Fails to cover this claim.
- Analysis: This claim cannot be verified with the provided source.
- Claim:** Student loan collections are beginning.
- Verification Source #1: Fails to cover this claim.
- Analysis: This claim cannot be verified with the provided source.
Supporting Evidence/Contradictions:
- Verification Source #1: Does not provide any information related to the claims made in the article.
- Due to the lack of coverage from the provided source, I am unable to verify the claims made in the article.